Stability Update #8

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

ACCOUNTING & RECONCILIATION

• Added the ability to split a bank transaction across multiple accounting categories.

• Improved account searches so accounts with the same name can be distinguished by their location or description.

• Fixed an issue selecting the same accounting category for consecutive transactions.

• Added a guided process for reviewing duplicate bank transactions, previewing changes, and excluding duplicate copies.

• Strengthened protection against duplicate imports and changes to reconciled transactions or closed statements.

• Added matching for posted bill payments and journal entries without recording another expense.

• Added a “Record payment” action for bills, with a payment account and actual payment date.

• Preserved individual bill categories when recording payments.

• Fixed bill saves that could display a success message even when the bill was not saved.

• Improved bill validation and explanations when a bill cannot be saved or edited.

• Corrected payment-date handling for bills and purchase orders.

• Improved bank connection alerts to distinguish failed syncs, outdated syncs, and accounts without a bank connection.

• Updated merchant statements with clearer payout, deposit, fee, refund, and dispute summaries.

• Improved printed merchant statements and access to historical statements.

GIVING

• Added recurring-giving management for Admins including amount changes, activation, deactivation, payment-profile selection, and deletion.

• Added safeguards against activating recurring gifts with invalid amounts or unusable payment profiles.

• Added settings to show or hide the donor fee-coverage option and choose its default setting.

• Improved payment-method screens on smaller devices, including card and ACH setup.

CONNECTED ACCOUNTS & SIGN-IN

• Fixed an issue that could unexpectedly sign out users accessing connected organizations.

• Renamed “Identity Management” to “Connected Account Users” in administration.

• Improved connected-account searches and visibility into linked users and account status.

• Improved handling of expired sessions and sign-in redirects.

• Improved tools for changing an organization’s primary administrator.

CALENDARS & TASKS

• Added personal calendar text-color preferences by category and individual calendar entry.

• Applied saved calendar colors across the dashboard and master calendar.

• Added a dashboard task widget showing assigned project tasks and Quick Tasks, with priority and due-date ordering.

• Added a “Complete” action directly to the Quick Tasks list.

• Improved Quick Task sorting, including sorting controls on mobile devices.

• Improved scheduled workflow follow-ups so overdue actions can run without repeating completed actions.

• Improved workflow handling so a failed action does not prevent other valid follow-ups.

EMAIL & TEXT MESSAGING

• Added editable starter email templates for newsletters, welcome messages, and event invitations.

• Added email-builder social icons for Truth Social, Bluesky, Pinterest, WhatsApp, and X.

• Corrected the monthly credit allowance for paid texting packages.

• Improved processing of purchased texting credits.

• Removed outdated texting-transition notices.

FEEDBACK & ROADMAP

• Added image attachments to feedback replies, including previews and full-size viewing.

• Added a separate “Completed” roadmap status.

• Updated feedback lists and the dashboard feedback widget to focus on open items by default.

• Fixed issues affecting feedback details and roadmap status updates.

OTHER IMPROVEMENTS

• Corrected custom-form sharing and QR-code links.

• Fixed an issue affecting family check-in details.

• Updated the StoreHouse Assistant and improved its error handling.

• Strengthened organization and campus access checks across financial reports and task management.

Stability Update #7

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

Finances & Accounting

Added a monthly workspace with transaction categorization, progress counts, statement balances, and reconciliation differences.
Select individual transactions or description groups, preview category changes, and confirm them together.
Remember category choices for future posted bank transactions, with separate rules for incoming and outgoing payments.
Added balance checks before closing a statement and a reopen workflow that records the reason for corrections.
Review duplicate bank imports, choose the transaction to retain, and exclude extra copies while preserving audit history and protecting categorized transactions.
Improved synchronization and manual imports to prevent duplicate recreation, protect categorized transactions, and handle overlapping imports safely.
Fixed repeated giving allocations and duplicate deposit display in account registers. Improved pagination controls and added a Show All option.
Added preview and conversion tools for eligible historical gifts and payouts, preserving original dates, allocations, and recorded fees.
Added warnings when confirmed gifts or completed payouts are missing from the active ledger. Improved cents and accounting-date display.

Giving & Donations

Record multiple gifts in a tracked batch with compact entry rows, shared dates, check numbers, and a review step before saving.
Group manual gifts into physical deposits, use saved account defaults, and track funds awaiting deposit. Optional settlement fees preserve donors’ full gift amounts.
Added batch history, links between gifts and deposits, duplicate submission protection, and an audited void-and-correct workflow.
Improved transaction and allocation display, handling of missing account information, and account/date editing controls.

Reports & Analytics

Expanded organization-owned reporting datasets, including additional giving, attendance, class, group, and next-step data.
Invalid saved relationships can now open for repair. The editor identifies broken mappings and suggests supported replacements where available.
Corrected filter handling for text, dates, numbers, identifiers, and other field types. Improved report errors and response handling.

Communications

Added searchable recipient, sender, and organization tokens, insertion into selected text blocks, and a sample-personalization preview.
Tightened preview recipient controls and made checks consistent across email workflows.
Added a searchable SMS library, unified editor, personalization tokens, phone-style previews, encoding and segment estimates, and draft recovery.
Added a searchable push library, separate template names and notification titles, body personalization, image previews, content-size feedback, and draft recovery.
Show where SMS and push templates are used and prevent deletion or deactivation while referenced. Inactive templates are excluded from new selections.

Membership Cards

Added responsive editing, component reordering, starter layouts, preview and reset controls, and a visible card border that carries into printing.
Strengthened member and staff access checks, added expiring mobile access links, and restricted giving history to authorized viewers.

Mobile App

Added validated links, reordering, visibility previews, explicit save/discard controls, and safer handling of personalized built-in links.
Added a Welcome item when no eligible navigation items are available, addressing the reported empty-navigation crash condition.

Live Stream Settings

Added stronger link and schedule validation, clearer weekly recurrence controls, organization time-zone labels, and improved loading, save, and recovery states.

StoreHouse Assistant

Improved settings recovery, insight search and unread filters, interrupted-chat handling, and access controls for conversations, insights, and prepared actions.

Additional Updates & Bug Fixes

Reorganized Tools into searchable categories with responsive cards, filters, clearer descriptions, and improved keyboard navigation.
Added a shared board for ideas, bugs, and questions, with comments, eligible-user voting, search, filters, image attachments, and roadmap statuses.
Added author acknowledgments, support notifications, subscriptions, and status-change emails with unsubscribe controls.
Added a configurable widget showing the ten highest-voted open feedback items, with links and inline voting.
Added configurable cleanup for whitespace, name capitalization, and email casing, plus missing-detail and possible-duplicate findings. Includes previews, scheduling, and before/after history.
Custom roles now populate person permissions consistently, support individual overrides, preserve campus scope, and correctly retain Mobile Printing permissions.
Added clearer validation, pending and retry states, delivery-failure feedback, and recovery guidance for incomplete or expired reset links.
Added a searchable view of linked organizations with membership details, organization statistics, and account switching.
Removed restrictive table heights across many screens and improved attendance layouts, content scrolling, wrapping, and light/dark theme presentation.
Corrected the $39 Church Texting package to provide 2,800 monthly credits plus 100 free credits, totaling 2,900 included credits. Purchased and seeded credits remain separate.

Stability Update #6

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

Accounting and Giving

• Improved accounting accuracy and added safeguards to protect financial records.

• Improved the conversion of older financial records into the updated ledger.

• Made giving statement generation and email delivery more reliable, with clearer status updates and retry options.

• Added options to customize year-end giving statement layouts and email messages.

• Improved bank reconciliation feedback to make issues easier to identify.

Payments and Billing

• Retired older payment and billing integrations as part of the transition to Stripe.

• Improved payment setup, billing screens, and payment error handling.

Messaging and Forms

• Added options to reschedule or cancel scheduled email campaigns.

• Extended campaign scheduling beyond the previous seven-day limit.

• Improved form notification recipient selection and prevented duplicate notifications.

• Fixed notification delivery when a recipient’s email address changes.

• Added primary email editing to person profiles.

• Improved how automated workflows recognize contact information submitted through forms.

Family Check-In

• Improved family check-in screens and QR scanning.

• Added safeguards to prevent duplicate attendance records.

• Added a check-in tag designer for customizing names, logos, allergy information, and pickup codes.

Calendar and Team Tools

• Improved calendar event creation, editing, sharing, and timezone handling.

• Added Work Board views that help teams identify missing setup details and stalled work.

• Improved Quick Task assignment, editing, completion, reopening, and copying.

• Improved mobile layouts and made loading states and error messages clearer.

Security and Access

• Added passkey sign-in and account settings for managing passkeys.

• Added a one-time introduction to help users set up their first passkey.

• Improved permission checks so staff access matches their assigned organization and role.

• Improved the Tools menu to show features available to each user.

Reports

• Improved custom report creation and editing.

• Strengthened report access controls to keep organization data within its permitted audience.

Autopilot

• Improved scheduling reliability and recovery when an automated message encounters a problem.

• Added clearer run history, upcoming schedules, and message delivery results.

• Added audience previews to help users review recipients before saving an automation.

• Added the option to choose an existing Forge template or write a quick message directly in Autopilot.

• Added SMS credit tracking for messages sent through Autopilot.

• Added an organization setting for enabling or disabling incoming text messages.

Products and Orders

• Improved product editing, discounts, and catalog management.

• Added clearer search, filters, sorting, and mobile layouts for Products and Orders.

• Improved shopping cart quantity controls, sold-out messaging, and discount feedback.

• Added Stripe checkout with options to resume checkout, check payment status, or cancel.

• Added stock reservations to prevent overlapping purchases from claiming the same available items.

• Added product archiving and restoration while preserving existing order history.

• Added order preparation and fulfillment tracking with staff names and timestamps.

• Improved order details with purchased items, buyer information, payment status, and receipts.

Stability Update #5

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

Finance and accounting

Added a safer guided process for bringing older accounting records into the new ledger. Staff can preview records, review exceptions, confirm account matches, activate a reviewed batch, or reverse it later without deleting history.
Improved financial-report accuracy by preventing converted records from being counted twice.
Strengthened safeguards around journal entries, accounts, invoices, refunds, deposits, and reconciliations. Posted financial records are now better protected from accidental edits or deletion.
Improved support for bank connections and reconciliation, including safer retry and duplicate-prevention behavior.

Giving and statements

Giving statements can now be filtered by fund and campus.
Statement generation and email delivery now show clearer progress and failure status, avoid duplicate jobs, and support retrying failed work.
Individual statement emails record whether they were delivered or failed, so staff can retry with confidence.
Added stronger protections for giver records, including safer merging and access controls.

Messaging

Scheduled email campaigns can now be rescheduled or canceled from campaign history.
Campaigns may be scheduled up to seven days ahead.
Canceled or replaced scheduled sends are prevented from sending later due to an older queued request.

Payments and billing

Retired the legacy Adyen payment/onboarding flow; Stripe is now the supported payment provider.
Preserved historic payment records for reporting and audit purposes.

Reliability

Refreshed the web application’s deployed interface foundation so the latest interface can load properly.

Stability Update #4

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

What’s New

Added stronger event registration tools, including sale windows, improved ticket logs, and better public registration handling.
Added more accounting and reconciliation workflows for fund accounting, giving, deposits, journal entries, payouts, and recurring giving.

Improvements

Improved event creation so duplicate events/registrations are less likely.
Improved custom forms and form completion behavior.
Improved QR code handling for forms/events.
Improved finance navigation and report links.
Improved iPad behavior in the email/editor experience.
Improved giving transaction duplicate handling.
Improved Stripe event processing and payout/reconciliation reliability.

Security & Abuse Prevention

Removed the old admin-only manual organization creation path.
Added stricter protections for mass emails and texts.
Bulk email/text sending now requires a real paid StoreHouse subscription.
Background jobs now re-check eligibility before sending, so queued abuse attempts are blocked.

Fixes

Fixed several event registration edge cases.
Fixed duplicate transaction handling.
Fixed Stripe event reliability issues.
Fixed iPad/editor layout issues.

Stability Update #3

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

Forms
Form statuses, including drafts and published forms, are now clearly displayed.
Payment forms now use Stripe and the organization’s connected Stripe account.
Improved payment confirmations, success messages, receipts, and ticket delivery.
Form payments now appear in Finance with the form name as their source.
Payment transactions can be opened directly from form results.
Improved form submission error messages and confirmation screens.
Strengthened the connection between Forms and Event Registration.
Fixed QR-code generation when an organization’s logo cannot be downloaded.

Outreach
Improved recipient selection across multiple pages.
“Select all” now includes eligible recipients beyond the first page.
Inactive people are excluded from outreach messages.
Improved message creation, recipient review, and delivery feedback.
Refined the Outreach navigation and overall workflow.

New Feature: Social Planner
Added Instagram account connections under Settings → Social Media.
Added a new Social Planner for creating content once and sharing it across connected platforms under Outreach → Social Media.
Users can choose Facebook, Instagram, or both for each post.
Added support for saved drafts.
Added immediate publishing and scheduled publishing.
Added Instagram images, carousels, and Reels.
Added Facebook text, image, multi-image, and video posts.
Added a history of scheduled and recently published posts.
Scheduled posts can be cancelled or rescheduled.
Added secure support for Instagram notifications required by Meta’s application-review process.
Instagram is a beta feature. To add an Instagram account please contact support@storehouseapp.com

Stability Update #2

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

Media
Improved the media library experience for images, videos, and songs.
Made uploads and imports more reliable, with clearer feedback when something goes wrong.
Improved SongSelect and PraiseCharts setup, reconnecting, and day-to-day use.
Strengthened song management so existing records and older imported content continue to work more smoothly.
Improved the song details and editing experience to make updates easier and less confusing.

Giving
Improved the overall Stripe giving experience to make setup and management easier.
Refined giving pages so important actions and transaction details are easier to understand.
Improved recurring giving reliability so scheduled gifts are handled more consistently.
Improved giving statements and the workflow for generating and managing them.
Expanded support for disputes, reversals, and payout reconciliation.
Improved compatibility for older giving imports so existing data continues to work more smoothly.

Finances
Improved reconciliation-related workflows connected to giving and Stripe payouts.
Refined parts of the accounting and finance experience tied to giving activity and fund visibility.
Improved clarity around how financial activity is tracked and managed.

Settings and Admin
Added a faster way to create a branded app approver account from organization settings.
The approver setup now automatically creates the related user and person profile, reducing manual setup.
Improved the overall setup experience for administrators with clearer, more guided workflows.
Added a webinar announcement banner for admins and power users so important training is easy to find without getting in the way.

Stability Update #1

We’ve been working across StoreHouse to make things easier to use, more reliable, and more powerful. Here’s what’s new:

StoreHouse Assistant
Continued building and improving the new StoreHouse AI Assistant
Improved the Assistant’s ability to help you complete tasks automatically.
Made the Assistant more reliable and resolved several issues behind the scenes.

Sign-In & Security
Continued improvements to Single Sign-On (SSO) support.
Improved the reliability of the sign-in experience.

Dashboard
Improved Dashboard reliability and performance.
Made several behind-the-scenes improvements to prepare for upcoming Dashboard features.

People
Improved the overall reliability of the People area.

Giving & Payments
Recurring gifts can now be allocated to funds, giving organizations more flexibility when managing recurring giving.
Added mobile support for downloadable giving statements.
Improved fee calculations and previews when processing gifts.
Improved saved card and payment method management.
Fixed an issue that could cause duplicate giver matches when working with saved payment methods.
Improved transaction importing.
Made several additional reliability improvements to giving and payment processing. G

Groups & Next Steps
Improved reliability throughout Groups.
Fixed issues with Next Steps details, insights, and activity history.
Improved performance when loading larger amounts of information.

Services & Planning Hub
Editable Service Templates — Templates can now be edited using the familiar service order builder.
Duplicate Services — Quickly create a new service from an existing one.
Better Template Copying — Songs, media, keys, leaders, timing, notes, licensing information, and styling are preserved when using templates.
Scheduling Conflict Warnings — StoreHouse can warn you about blockout conflicts when assigning people.
Revision History — View previous versions of a service order and restore an earlier version as a new draft.
Assignment Reminders — Send reminders for assignments that are still awaiting a response.
SongSelect / CCLI Import — Quickly import songs while working directly inside your service order.
Improved loading, refreshing, and error handling throughout Planning Hub.

Message Campaigns
Campaigns can now more easily target everyone or specific recipients.
Continued improvements to the new full-screen email builder experience.
Improved the reliability and performance of sending larger email campaigns.
Made the experience more consistent across email, text, and push notification campaigns.

The Re-rebrand & QOL Updates

Relaunched StoreHouseApp.com
Improved People list performance
Fixed StoreHouse Texting
Added texting packages
Added support for Stripe & Webhooks for BYOG (Bring your own giving)
Improved EmailBuilder behavior
Fixed broken EmailBuilder social icons and social link rendering
Fixed email URL normalization and unsubscribe link generation
Added working email preview
Added email send history records for sent, preview, skipped, and failed sends.
Added skip/failure handling for missing emails, opted-out recipients, and send exceptions.
Fixed email function null-photo tokenization risk.
Rebuilt Select-All system for Push, Email, and Texting